✅ Introduction
At Follow To Follow, customer satisfaction is our top priority. This refund policy outlines conditions for issuing refunds. Once you complete a deposit on Follow To Follow, it cannot be reversed, and refunds to your payment method won't be processed. Your balance should be used for website orders. In certain cases, you can request a refund for any remaining balance through your chosen payment gateway. Refunds are processed within 24-72 hours. Note that PayPal and card payments are non-refundable.
✅ Eligibility for Refund
A. Non-Delivery of Service: If a purchased service isn't delivered as promised, you may qualify for a refund.
B. Service Issues: If the service significantly deviates from the description or doesn't meet standards, you can request a refund.
✅ Non-Refundable Circumstances
A. Change of Mind: Refunds are not applicable if you change your mind post-purchase.
B. Misuse or Breach: No refunds for accounts terminated or suspended due to Terms of Service violations.
✅ Partial Refunds
Partial refunds may be approved if:
- A. You've used some, but not all, purchased services.
- B. The delivered service only partially meets the description.
✅ Refund Process
To initiate a refund:
- A. Contact our support team at Email us within 10 days of purchase.
- B. Provide a valid reason and necessary evidence.
- C. Our team will review and respond within 10 working days.
✅ Refund Mode
Refunds are issued using the original payment method within 5-10 business days.
✅ Late or Missing Refunds
Check with your bank or credit card company if your expected refund is delayed. If issues persist, contact us at Email Us.
✅ Changes to Refund Policy
Follow To Follow reserves the right to modify this policy. Updates will be posted on this page. Users are advised to check for updates regularly.
✅ Contact Us
For inquiries, clarifications, or feedback on this policy, please reach out to us.